News and Updates

  • Watling Medical Centre

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but only where your clinician recommends that it is safe to do so. You may be asked to come back for a test at a later date if your need is not urgent.

Given the nature of the shortage, we cannot give an exact date for when any non-urgent tests will begin to be scheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be scheduling less urgent tests when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

  • Watling Medical Centre

Dear Patients

This is to inform you that all patients and visitors coming to our surgery as well as our own staff must continue to wear face covering post 19th July 2021 and until further notice. This is to ensure that patients and staff are protected. Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting the surgery

Thank you for your cooperation and understanding

  • Watling Medical Centre

Updated: Jun 10

Watling medical Centre (WMC) has for many years had an active Patient Participation Group (PPG).

The PPG has three main purposes:

· To be a two-way communication forum between patients and practice staff

· To assist the practice as appropriate using the experience and knowledge of the PPG members

· And ultimately to hold the practice to account if the PPG believes this is necessary

The first is by far the most important, and for that to be effective we would like as many patients as possible to become active in the PPG. We want to make sure the PPG represents all patients, from both surgeries, so patients who use the Burnt Oak surgery will be especially welcome.

The Care Quality Commission (CQC) – one of the NHS bodies that oversees GPs – recognises the value of there being an effective PPG and looks for evidence there is one during its inspections.

This is a time of change and challenge in the NHS – and not just because of COVID. A recent example is the creation of Primary Care Networks (PCNs). These are groups of three or four general practices which together can employ specialist such as occupational therapists, physiotherapists, and pharmacists so that patients can have direct access to these services. By being a member of the PPG you will hear about what is planned, and have a chance to have your voice heard.

The PPG has a committee which meet four or five times a year – at the moment virtually but we hope that – as soon as it is safe – we can go back to face-to-face meetings. At every meeting we have an update on what is happening at WMC from one of the GPs – usually Milen Shah, and the Practice Manager, Sanya Todorovic. Recently we have also had presentations from other people such as the Clinical Director of ‘our’ PCN, Barnet health Champions and some of the specialists who have joined the PCN.

Meetings are usually held in the evenings, and last about two hours, but this is not set in stone.

I have just stepped down as the PPG Chair – my wife and I are moving to be nearer to our children. In all my time in the PPG I have been impressed by WMC’s performance, and the willingness of the practice to listen to our views. I have also been amazed by WMC’s commitment to continue to provide a service during the pandemic. It has been magnificent.

My place as Chair is being taken by Michael Grossman. Some of you may have come across Michael as he has managed several of the local pharmacies, and he certainly knows more about how the NHS works than I do.

If you want to get involved just send an email to

Please note that the PPG does not take up individual complaints, and cannot respond to queries about your appointments, prescriptions etc.

Ben Harding Michael Grossman